Patient Access Representative

Ascension • Wamego, KS

451d

About The Position

The Patient Access Representative at Ascension Health is responsible for facilitating patient scheduling and registration processes within the Family Practice Clinic. This role involves communicating with patients and staff to ensure efficient scheduling of procedures, gathering necessary patient information, and assisting with insurance pre-certification and authorization. The representative plays a crucial role in enhancing patient experience and ensuring smooth operational workflows in the clinic.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Communicate with patients, participants, and staff to accurately schedule patients for prescribed procedures.
• Perform clerical and reception duties associated with patient registration.
• Gather necessary demographic, insurance, and clinical information from patients and enter it into the appropriate database.
• Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinate and communicate schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees