Patient Access Representative

Resurrection Medical Center • Chicago, IL

232d • $16 - $23

About The Position

The patient access representative (PAR) plays a critical role in the efficient and smooth operation of the hospital by ensuring the seamless admission process for patients. The patient access representative serves as the first point of contact for patients seeking medical care and is responsible for collecting accurate patient information, verifying insurance coverage, and providing excellent customer service. This role requires exceptional communication and organizational skills to efficiently manage admissions while creating a positive patient experience. This position works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Requirements

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain composure and professionalism in stressful situations.
• Proficient in using computer systems and electronic health records (EHR).
• Flexibility to adapt to changing priorities and work schedules.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Serve as the first point of contact for patients seeking medical care.
• Collect accurate patient information and verify insurance coverage.
• Provide excellent customer service to patients and their families.
• Manage admissions efficiently while creating a positive patient experience.
• Operate a computer to input and retrieve data.
• Communicate effectively with diverse individuals, including patients, families, and medical professionals.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments as needed.

Benefits

• Paid time off
• 401K retirement plan
• Medical coverage
• Dental coverage
• Vision coverage
• Tuition reimbursement
• Voluntary benefit options

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED