Patient Access Representative:

The position involves obtaining pre-authorizations for imaging, reviewing insurance eligibility, and informing patients of their financial responsibilities. The role requires close collaboration with the clinical team to gather necessary clinical documents and submit requests through various channels. The employee will also communicate denials to the appropriate parties, maintain confidentiality, and adhere to HIPAA guidelines. Additional responsibilities include cross-training in hospital and clinic registration, documenting account actions, and participating in educational activities.