Patient Access Representative - Specialty Clinic

Mammoth Hospital • Mammoth Lakes, CA

419d • $67,621 - $96,325

About The Position

The Patient Access Representative at Mammoth Hospital is responsible for managing patient registration and admission processes in a specialty clinic setting. This role involves ensuring a smooth patient experience through effective communication and administrative support, while also handling various clerical tasks related to patient access.

Requirements

• High school diploma or equivalent required; Associates degree preferred.
• Minimum of one-year experience in hospital registration or admitting preferred.
• Good telephone etiquette and communication skills.
• Computer skills required: Typing 30-45 WPM, competent with Microsoft Office and Outlook.
• Previous use of multi-line phones, fax, and copy machine(s) preferred.

Nice To Haves

• Experience in a healthcare setting.
• Knowledge of medical terminology.
• Bilingual skills.

Responsibilities

• Manage patient registration and admission processes.
• Provide excellent customer service to patients and their families.
• Handle multi-line phone systems and direct calls appropriately.
• Maintain accurate patient records and documentation.
• Assist with scheduling appointments and coordinating patient flow.

Benefits

• Competitive hourly wage based on qualifications.
• Full-time employment with day shifts including weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED