Patient Access Representative (Rehab Services)

Gila Regional Medical Center•Silver City, NM

17h

About The Position

The Rehab Registration Clerk is responsible for assisting in managing therapist schedules. S/he seeks appropriate insurance authorizations, registers and schedules patients, tracks necessary rehab department data, and accurately completes required correspondence to include: emails, faxing, memos, and phone communication.

Requirements

Minimum High School Diploma or GED
Ability to pass the Rehab Department Aquatic Competency test within 90 days of hire if aquatic/pool use is part of work requirements
Clerical skills, including computer, typing, filing, and faxing.
All required documents must be presented at time of hire.
EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.

Responsibilities

Answers the phone greets patients, family members and staff in a professional manner, with accurate follow up.
Schedules and registers patients.
Assists with obtaining insurance authorizations in a timely manner.
Verifies insurance.
Faxes documents and copies medical records.
Tracks patient visits and other Rehab Department data.
Enters data into Meditech and other programs as required.
Maintains files.
Follows hospital policies and procedures regarding documentation, security and confidentiality.
Attends department meetings.
Performs other duties as assigned.