PATIENT ACCESS REPRESENTATIVE - Per Diem Varied Shifts **Opening November 2025**

UHS • Reno, NV

95d

About The Position

The Patient Access Representative position at North Valleys provides per diem emergency care in a convenient setting. This role involves scheduling, greeting, pre-registering, and registering patients in a courteous and professional manner. The representative verifies insurance benefits, checks for authorizations, and ensures the accuracy of physician orders and medical necessity. Responsibilities also include obtaining patient signatures for required forms, running estimates, and collecting patient financial responsibilities when necessary. The position requires high-quality customer service and timely resolution of customer issues, with communication of revenue cycle-related issues to patients and hospital colleagues. The representative may rotate into various areas of the Patient Access Department, including the Emergency Room, and work a variety of shifts under direct supervision with specific instructions provided.

Requirements

• High School Graduate required.
• Healthcare experience preferred.
• Patient registration experience preferred.

Responsibilities

• Acknowledge patients, families, and visitors in a courteous manner upon arrival.
• Process necessary information to eliminate patient wait times.
• Escort patients when necessary and direct them to appropriate areas.
• Utilize professional verbal communication skills with patients and other customers.
• Promote efficiency and accurate processing of departmental information.
• Communicate effectively with department director, patient access team members, and other personnel.

Benefits

• Challenging and rewarding work environment.
• Competitive Compensation & Generous Paid Time Off.
• Excellent Medical, Dental, Vision and Prescription Drug Plans.
• 401(K) with company match and discounted stock plan.
• Career development opportunities within UHS and its 300+ Subsidiaries.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees