About The Position

ECU Health Physicians is a multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina. The Patient Access Representative performs patient registration, provides insurance benefits interpretation and counseling, maintains medical terminology skills and knowledge of third party payer regulations, performs patient and customer relations, and completes other duties as assigned.

Requirements

  • High School or equivalent (GED) or higher is required.
  • 2 years Customer Service is required.
  • 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
  • Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
  • Basic computer skills.

Nice To Haves

  • Associate Degree: preferred.
  • Bachelor's Degree: preferred.

Responsibilities

  • Performs patient registration.
  • Provides insurance benefits interpretation and counseling.
  • Maintains medical terminology skills and knowledge of third party payer regulations.
  • Performs patient and customer relations.
  • Completes other duties as assigned.
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