Patient Access Representative, Lead Registrar, Bed Management (Evenings 3p-11p))

Stony Brook University • Town of Brookhaven, NY

6d • Onsite

About The Position

At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput.
Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.
The Patient Access Lead Registrar assigned to Bed Management is a key member of the Patient Access Services team, responsible for inpatient throughput ensuring that all patients are assigned to the appropriate level of care. Works closely with Bed Coordinators and Administrators in a multi-disciplinary centralized throughput model. Responsible for Pre-Registrations, Registration, and Pre-Arrivals ensuring the accuracy of information. Responsible for ensuring inter and intra-facility transfers are registered timely and appropriately in accordance to prescribed workflows. Responsible for completing inpatient registration and securing regulatory documents/signatures. Responsible for coordination between physicians, patient units and morgue personnel to ensure Database Applications Vital Events (DAVE) workflows are completed for timely decedent release.

Requirements

• Associate's Degree with two years of working experience in the healthcare industry.
• In lieu of degree, four years of demonstrated excellence working in hospital, public health, or facility-based healthcare setting.
• Ability to work independently in a multidisciplinary team structure.
• The selected candidate will be required to work some holidays. Pass days are variable and weekend availability is required.

Nice To Haves

• Previous experience as a Patient Access Representative at a Medical Center is strongly preferred.
• Hospital Bed Management experience, and/or Billing, Registration experience.
• Familiarity with Medical insurance benefits, demonstrated through experience with EMR computerized registration / Financial / IT systems.
• Knowledge of medical terminology.

Responsibilities

• Serves as the registration super-user and shift lead in Bed Management, supporting Patient Access staff and multi-disciplinary colleagues in matters of registration protocols and process flows.
• Works to expedite registration functions according to priorities.
• Assists a supervisor with “on the job training” as appropriate.
• Assists a supervisor with monitoring staff’s registration, eligibility verification, and efficiency.
• Assists a supervisor in re-assigning staff in response to census needs and changing priorities.
• Appropriately relays issues identified as needing higher level intervention to supervisory attention.
• Works in collaboration with supervisors and leads in shift endorsements and leadership shift coverage.
• Coordinates and supports activities to ensure excellence in throughput for inpatient and observation; including same day admits, urgent, emergency and transfers in collaboration with a multidisciplinary team in the CTO Office.
• Responsible for updates to medical service appropriateness by patient type.
• Screens and takes reservations for direct admissions and coordinates with the multidisciplinary team to assign appropriate level of care.
• Works closely with Bed Coordinators and ADNs (nursing staff).
• Responsible to provide hospital wide requestors with real time bed status, patient information, and room availability.
• Completing pre-arrival, pre-registrations and registrations using various computer system resources for all Inter and Intra-facility transfers in accordance with prescribed workflows.
• Supports Financial Clearance by verifying and documenting appropriate insurance coverage.
• Send appropriate admission notification faxes to the insurance companies.
• Enter death certificate data electronically or on paper and ensure timely physician certification.
• Support completion of MRN and encounter combines and building physician using the HNA Combine Tool.
• Complete patient registration, including demographic and regulatory information, confirming insurance eligibility / verification.

Benefits

• Location pay for UUP, CSEA & PEF full-time positions ($3,400)
• Night shift differential ($000), evening shift differential ($6,000)
• Inconvenience pay/supplemental shift differential ($575)
• SBUH provides generous leave, health plans, and a state pension that add to your bottom line.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees