Patient Access Representative - Imaging Dept - 32 hours

MaineGeneral HealthWaterville, ME
119d

About The Position

MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families, and our communities. If you are looking for the opportunity to support your friends, family, and your community through your work at MaineGeneral Health...Come be with us. The Role: Patient Access Representative - Imaging Department MaineGeneral Health is currently seeking a Patient Access Representative to perform financial clearance, registration, and clerical duties associated with point-of-service (POS) services for our patients and families in our Imaging department. The Opportunity: MaineGeneral Health has an exciting opportunity for you to join our team of Patient Access professionals. At MGH we believe in a team atmosphere where there is room to learn and grow within the department as well as the organization!

Requirements

  • Extensive customer service experience.
  • Excellent and demonstrated communication skills/Computer literacy.
  • 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred.
  • Ability to keyboard accurately and quickly.
  • Basic insurance knowledge preferred.

Responsibilities

  • Meets with patient or patient's caregiver to exchange necessary information and documentation.
  • Provides an explanation of the process and addresses concerns and questions.
  • Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement.
  • Verifies insurance benefits and obtains precertification/authorization, and ensures verification of medical necessity as necessary.
  • Determines and accepts required payments, including co-pays deductibles, and coinsurance, or refers to financial counselors for follow up.
  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy.

Benefits

  • Quality health, dental, and vision benefits.
  • Wellness programs and resources.
  • Industry-leading leave for new parents.
  • Generous earned time plan.
  • Employee Assistance Program for employees and their households.
  • Employee discount program for services provided by MaineGeneral Medical Center.
  • Tuition Reimbursement.
  • 403(b) company-matching contributions up to 2% of eligible pay.
  • 401(a) retirement income plan.
  • Short-term and long-term disability insurance.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Nursing and Residential Care Facilities

Education Level

No Education Listed

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