Patient Access Representative III-Carrington, ND

Conifer Revenue Cycle Solutions • Carrington, ND

107d

About The Position

Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence.

Requirements

• High School Diploma or GED required.
• 2-4 years experience in medical facility, health insurance, or related area.
• 2+ years in Patient Access preferred.
• Some college coursework is preferred.
• Minimum typing skills of 35 wpm.
• Demonstrated working knowledge of software/system/equipment/PCs.
• Knowledge of function and relationships within a hospital environment preferred.
• Advance Customer service skills and experience.
• Ability to work in a fast paced environment.
• Ability to receive and express detailed information through oral and written communications.
• Course in Medical Terminology required.
• Advanced Understanding of Third Party Payor requirements preferred.
• Advanced Understanding of Compliance standards preferred.
• Advanced Patient Liability Collection performance and high achievement in productivity.

Nice To Haves

• Experience in at least three Patient Access service areas.
• Ability to build and maintain collaborative relationships with both internal and external Clients.

Responsibilities

• Greeting customers following Conifer Standards of Care.
• Provides world-class customer service.
• Completes full patient registration at date of service.
• Adheres to financial & cash control policies & procedures.
• Thoroughly explains and secures Hospital & patient legal forms.
• Scans Protected Health Information.
• Creates and files patient information packets/folders for upcoming Hospital services.
• Assists with scheduling diagnostic or surgical procedures.
• Conducts physician office/patient interviews.
• Explains hospital procedure guidelines and policies.
• Provides full patient financial counseling, education & referrals.
• Employs and completes all patient liability collection escalations.
• Performs Hospital cash reconciliation & secured payment entry.
• Secures medical necessity checks/verification.
• Verifies insurance, benefits, coverage & eligibility.
• Completes assigned registration financial clearance work lists activities.
• Obtains insurance authorizations for scheduled & unscheduled Hospital services.
• Secures inpatient visit notification to payors.
• Performs thorough analysis of admission discharge transfers (ADT).
• Leads shift Patient Access Operations.
• Collaborates with Department leaders in process and operational excellence.

Benefits

• Competitive benefits package.
• Resources and incentives to redefine healthcare services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED