Patient Access Representative II

SSM HealthFlorissant, MO
1dOnsite

About The Position

It's more than a career, it's a calling. MO-SSM Health Cardinal Glennon Pediatrics Florissant Worker Type: Regular Job Highlights: Monday-Friday Full Time-40 hours per week 8:00AM-4:30PM One year of experience is required Location-SSM health Cardinal Glennon Pediatrics Florissant Job Summary: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Requirements

  • One year experience
  • High School diploma/GED or 10 years of work experience
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication.
  • Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Responsibilities

  • Gathers information from patient and enters into appropriate database.
  • Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
  • Coordinates and communicates schedules.
  • Assists with coordination of activities related to insurance pre-certification/authorization.
  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
  • Performs clerical and reception duties associated with patient registration.
  • Identifies process improvement opportunities and participates in improvement plans.
  • Works on special projects as needed.
  • May review the work of others.
  • Performs other duties as assigned.

Benefits

  • SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
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