About The Position

The Patient Access Representative II at Evanston Hospital is a part-time role focused on efficiently processing patient registrations, scheduling appointments, and verifying insurance coverage. This position is essential in enhancing the patient experience and supporting the hospital's commitment to high-quality healthcare services. The representative will work primarily during evening shifts on weekends and rotating holidays.

Requirements

  • High school diploma or equivalent required; college degree preferred.
  • One-year customer service experience in a healthcare or health insurance related field required.
  • Basic knowledge of medical terminology and insurance industry terminology preferred.

Nice To Haves

  • Experience in medical terminology.

Responsibilities

  • Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies.
  • Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling.
  • Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations.

Benefits

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program
  • Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

Number of Employees

10,001+ employees

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