Patient Access Representative II - Admissions

Vidant Health • Greenville, NC

76d

About The Position

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people. Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.

Requirements

• High School or Equivalent (GED) or higher is required.
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is required.
• 3 to 5 years of customer service experience is required.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Insurance Verification experience.

Nice To Haves

• Associate Degree: preferred
• Bachelors Degree: preferred
• Experience with EPIC and medical office workflows.
• Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel).

Responsibilities

• Create the first impression of the organization's services to patients and families.
• Schedule, register, and verify insurance for both outpatient and inpatient services.
• Collect proper demographic information and secure authorizations for procedures.
• Act as the primary liaison for patients receiving professional and hospital services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees