Patient Access Representative I ED, Per Diem Evening (3pm - 11:30pm)

Huntington Health • Pasadena, TX

11h • $25 - $27 • Onsite

About The Position

Expectations: Patient Access Representatives (PAR I) are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The PAR I performs a variety of Patient Access activities for patients throughout the hospital for Inpatient, Outpatient and/or Emergency Services. The PAR I is cross trained to support roles and responsibilities throughout Patient Access to include scheduling, pre-registration, financial clearance, referrals, authorizations, financial counseling, and patient arrival & registration. The PAR I duties will include understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, third party liability (TPL), Medi-Cal / Medicare eligibility verification, workers compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages). Provides superior customer service through all personal and professional interactions with all customers within Huntington Health.

Requirements

• High school diploma or equivalent required.
• Minimum 1 year Customer Service experience required.
• Typing 35 wpm required.
• Must pass competency tests on a regular basis.
• Must demonstrate competencies and knowledge while performing job duties, interact with sensitivity and attention to the patient population(s) served.
• Must have the ability to promote positive customer service while working in a highly demanding and complex environment.
• Excellent interpersonal, written & oral communication skills for interacting w/ patients, payers, physicians & other HH Customers.

Nice To Haves

• Associate Degree/College Diploma in Hospital Administration or equivalent preferred.
• Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees