Patient Access Representative I

Southern Illinois Healthcare•Carbondale, IL

1d•$18 - $27

About The Position

Position Summary • Responsible for facilitating and completing the registration process system-wide by interviewing incoming patients, reviewing pre-registration information, entering registration information, verifying insurance, collecting payments as required, and providing point of service assistance to various service lines in order to assist the physician and patient in moving through the system for appropriate care. At Southern Illinois Healthcare, we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees. Working to put the right people, exhibiting the right attitude and behaviors, in the right roles is not just a goal, but a priority of Southern Illinois Healthcare. For the health of you and our patients, SIH and SIH Medical Group campuses are tobacco free. We are excited you are here and are proud to offer experiential learning opportunities for students at every stage of career development. As a student at SIH, you will see first-hand how the work we are doing supports OUR MISSION: to improve the health and well-being of all the people in the communities we serve. Your future is bright, and we are honored that you chose SIH to be part of your career journey.

Requirements

High School diploma or equivalent
Technical Experience 1 year
Basic medical terminology knowledge
Typing minimum 40 wpm

Responsibilities

Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
Reviews physician order for necessary components. Contacts physician office for new order if incomplete.
Contacts or refers to the appropriate individual/department to provide necessary data to financially secure account.
Identifies self-pay HAP, offers brochure and obtains required signatures.
Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness.
Performs QA of daily registrations
Collects ED copays. Balances cash and credit card payments and completes shift summary form daily.
Provides point of service assistance for system-wide service lines by performing various tasks that facilitate the sharing of information.
SAR II: Educates, monitors performance and orients new staff members.
SAR II: Meets and exceeds productivity and quality standards.