UT Health Science Center at Houston-posted 3 months ago
Full-time • Entry Level
Katy, TX
Educational Services

UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. The position is responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments. The role involves obtaining demographic, insurance, and financial information from patients, scheduling appointments, explaining forms, and ensuring compliance with medical necessity. The position also includes protecting the financial integrity of the facility by collecting patient liabilities and verifying insurance eligibility.

  • Obtains demographic, insurance and financial information from patient or guarantor and enters information in computer system with a high degree of accuracy.
  • May schedule patient appointments and enter required information in the computer system in an accurate and timely manner.
  • Explains all required forms to the patient or guarantor and obtains the necessary signatures.
  • Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
  • Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
  • Completes complex financial counseling including the review and submission of charity applications.
  • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
  • Posts payments in the computer system and generates the appropriate patient receipts.
  • Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families.
  • Adheres to all university policies, procedures, and standards, within budgetary specifications.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education.
  • Performs other duties as assigned.
  • High School Diploma or equivalent.
  • One (1) year of experience in a hospital or medical business office setting.
  • Ability to multi-task.
  • Proficient typing/keyboarding skills.
  • 100% paid medical premiums for full-time employees.
  • Generous time off (holidays, preventative leave day, both vacation and sick time - around 37-38 days per year).
  • Longevity Pay (Monthly payments after two years of service).
  • Retirement/pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Resources for child and elder care.
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