Patient Access Representative (HUC)

Perham Health•Perham, MN

55d•$18 - $25•Onsite

About The Position

Making an Impact - Our Commitment, Your Opportunity! At Perham Health, our success is rooted in the strength of our team. We've cultivated a collaborative workplace centered on excellence, compassion, integrity, and respect. Here, you'll discover avenues for personal and professional growth, surrounded by a dedicated and supportive team committed to making a meaningful impact. Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being. Position Details The Patient Access Representative/Health Unit Coordinator (HUC): Enhances the patient experience by greeting patients with a warm and welcoming attitude; is receptive to the needs of patients and visitors and assists them using a caring and professional manner Operates hospital switchboard/telephone console using a caring and professional manner to assist callers, receives and directs the general public to appropriate place or department personnel, provides general information regarding Perham Health and Perham Living, and explains hospital regulations relative to visiting hours Functions as an admissions/discharge clerk by preparing admission forms and fulfilling record keeping procedures. Is responsible for a variety of clerical and data processing duties including data entry of admissions, entering demographic updates, entering charges, and running reports Secures demographic and financial information from patients or family, obtains necessary signatures, and enters information into the electronic medical record to complete the registration process Works department work queues as assigned What You Offer Demonstrate a high degree of commitment to customer service excellence Effective human relations skills and the ability to react calmly and efficiently in urgent and emergency situations Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner What We Offer People join Perham Health for the opportunities and stay because of the culture. Perham Health offers a healthy work environment that promotes quality in ourselves and those we provide care to. We offer paid time off, retirement plan options, an Employee Assistance Program (EAP), scholarship opportunities, funeral/jury duty/military leave, and more. Fuel Your Future at Perham Health - Apply Now! Perham Health is an EEO/AA Employer M/F/Disability/Vet. Reasonable accommodations to access job openings or to apply for a job are available. If you are needing assistance applying, please call 218-347-1311. Perham Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Requirements

Demonstrate a high degree of commitment to customer service excellence
Effective human relations skills and the ability to react calmly and efficiently in urgent and emergency situations
Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner

Responsibilities

Enhances the patient experience by greeting patients with a warm and welcoming attitude; is receptive to the needs of patients and visitors and assists them using a caring and professional manner
Operates hospital switchboard/telephone console using a caring and professional manner to assist callers, receives and directs the general public to appropriate place or department personnel, provides general information regarding Perham Health and Perham Living, and explains hospital regulations relative to visiting hours
Functions as an admissions/discharge clerk by preparing admission forms and fulfilling record keeping procedures.
Is responsible for a variety of clerical and data processing duties including data entry of admissions, entering demographic updates, entering charges, and running reports
Secures demographic and financial information from patients or family, obtains necessary signatures, and enters information into the electronic medical record to complete the registration process
Works department work queues as assigned