Patient Access Representative - Full Time - Idabel Health Clinic

Choctaw Nation of Oklahoma • Idabel, OK

344d • $17

About The Position

The Patient Access Representative 1 greets patients, schedules appointments, updates patient demographics, and verifies insurance eligibility. You will report to the Manager. The position requires establishing, updating, and correcting patient chart information using eligibility guidelines, checking patients in and out, answering phones, delivering messages, and contacting patients regarding follow-ups and missed appointments. You will also verify insurance eligibility and assign referrals to the Benefit Coordinator, complete Medicare Secondary Payer questionnaires for Medicare patients, and educate patients on health insurance, tribal membership, CDIB cards, Affordable Care Act, and VA benefits. Additionally, you will scan documentation in Vista Imaging following policy, maintain accurate records of patient information, address patient requests from the patient portal, create charts, schedule appointments, and make necessary updates to medical records and demographic information. Other responsibilities may be assigned as needed.

Requirements

• High school diploma or GED.
• Knowledge of HIPAA.
• Experience verifying and sequencing Medicare, Medicaid, and private insurance.
• One [1] year experience in a medical office setting.

Responsibilities

• Establish, update, and correct patient chart information using eligibility guidelines.
• Check patients in and out, answer phones, deliver messages, and contact patients regarding follow-ups and missed appointments.
• Verify insurance eligibility and assign referrals to the Benefit Coordinator.
• Complete Medicare Secondary Payer questionnaire for Medicare patients.
• Educate patients on health insurance, tribal membership, CDIB cards, Affordable Care Act, and VA benefits.
• Scan documentation in Vista Imaging following policy.
• Maintain accurate records of patient information.
• Address patient requests from the patient portal, create charts, schedule appointments, and make necessary updates to medical records and demographic information.
• Perform other responsibilities as assigned.

Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellness Program that equals savings on health insurance cost (Virgin Pulse)
• Maternity Care Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees