Legent Health-posted about 1 year ago
Full-time • Entry Level
Plano, TX

The Patient Access Representative at Legent Health plays a crucial role in facilitating patient access to medical treatment facilities. This position involves administrative tasks, including greeting patients, recording essential information, and ensuring smooth communication between patients and healthcare staff. The representative is responsible for processing admissions, managing insurance information, and assisting with billing, all while providing excellent customer service in a healthcare setting.

  • Greets patients and their caregivers and records pertinent information into a computer database.
  • Records insurance information and obtains pre-approval for treatment if needed.
  • Relays information between patients and other staff members and provides them with updates as needed.
  • Prioritizes the order of care so that the most critical patients are seen first.
  • Keeps paper and electronic medical records, and updates these records as needed.
  • Provides information to insurance companies to assist with billing.
  • Assists patients during checkout, and ensures they have post-treatment instructions if required.
  • Refers individuals to outside agencies when unable to meet their needs.
  • Calculates payment information, accepts funds, and credits accounts accordingly.
  • All other duties as assigned.
  • High School Diploma or GED required.
  • Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR).
  • Entry-level position.
  • Health insurance
  • 401(k)
  • Paid time off
  • Vision insurance
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