Patient Access Representative/Front Office

Glia Health Management•Chula Vista, CA

3d•$20 - $22•Onsite

About The Position

The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional that is passionate about quality care and making a difference in our patients lives. Why Join the Team? Competitive Compensation Generous Health Insurance Coverage: Medical & Dental Retirement Plan - Dollar for Dollar match Paid Vacation Accruals Paid Holidays Paid training Work alongside extremely talented highly specialized doctors Excellent Work-life Balance Job Summary The Patient Access Representative (PAR) performs a combination of administrative and clinical tasks within our clinic. The PAR is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits. The Neuron Clinic is an evidenced-based patient focused neurology medical practice that provide services for patients suffering from a variety of neurological disorders. Patient care is paramount – the driving force in everything we do. The Neuron Clinic is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to utilization of data to individually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals. This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care. Our multiple locations serve the communities of Temecula, Murrieta, Menefee, Hemet Fallbrook, Escondido, San Marcos, Vista, Poway, Chula Vista, National City, San Diego, South-bay and surrounding areas.

Requirements

Healthcare experience required
Furnish proof of COVID-19 vaccination
Self-motivated and desire to learn and grow in healthcare
Strong attention to detail
Excellent analytical and critical thinking skills
Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
The ability to prioritize and multitask efficiently and effectively
Strong commitment to actively supporting an ethical working environment
Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.

Nice To Haves

Medical assisting education or other related education either in progress or completed, highly preferred
Familiarity with electronic health records systems preferred
Bilingual English/Spanish preferred

Responsibilities

Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.
Pre-visit preparation, including historical medical records and lab, imaging, and test results.
Performing data entry tasks to document patient records within clinic databases and maintaining patient files.
Schedules follow-ups and some procedures per approved scheduling guidelines
Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks