Patient Access Representative - Float

Lifepoint Health • Galax, VA

10h • Onsite

About The Position

Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Specialist joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• Applicants should have a high school diploma or equivalent.
• Computer proficiency required.
• Excellent customer service and telephone skills are a must.

Nice To Haves

• Associate’s degree preferred.
• Medical terminology experience preferred.
• Billing and/or collection experience preferred.

Responsibilities

• Verifies insurance benefits, eligibility, and obtains insurance authorizations when necessary.
• Collects deposits, co-pays, and deductibles.
• Educates patients and families regarding patient rights, advanced directives, and distributes patient guides.
• Commits to demonstrating the following behaviors that show that the healthcare team at Twin County Regional Healthcare CARES about our patients/families/physicians and each other.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED