Patient Access Representative (Effingham Women's) Part - Time

Effingham Hospital, Inc. • Rincon, GA

92d

About The Position

Effingham Health System is committed to providing exceptional care and services in an environment that supports professional growth, diversity, and inclusion. Every team member's experience and work-life balance are a priority in our organization. EHS culture encourages and supports individuals in pursuing their career goals and wellbeing by providing work-life balance, flexible scheduling, career development, and all the benefits and perks you need for you and your family.

Requirements

• Education level equivalent to completion of High School is required.
• Completion of a Patient Access or Financial Services-specific to Healthcare curriculum or equivalent is highly preferred.
• Working knowledge of health insurance, deductibles, co-pays, and co-insurance required.
• Minimum of twenty-four months (2 years) experience in customer service, patient registration, and collections preferred.
• Comfort level with out of pocket collections activities.
• Thorough understanding of the accuracy needed for the capture of demographic and third-party payer information.

Nice To Haves

• Completion of a Patient Access or Financial Services-specific to Healthcare curriculum or equivalent.
• Experience in customer service, patient registration, and collections.

Responsibilities

• Performs registration for all patients presenting for service.
• Obtains, inputs, and transcribes accurate patient data.
• Completes necessary forms including proper documentation/signatures, insurance information, either on paper or on the scanner.
• Enters data into the computer with minimal errors.
• Performs as a cashier for payments and maintains cash receipts with accuracy.
• Meets non-emergent patients to discuss treatment options and financial options.
• Assesses insurance status. Verifies insurance benefits. Calculates and collects appropriate deductibles and/or co-insurance from patients on services rendered or to be rendered.
• Obtain payment of applicable co-payments and/or deductibles according to health plans.
• Discusses with uninsured patients their financial obligations and referral options as per policy.
• Will navigate through the Availity or Ability software systems to obtain patient’s financial responsibility.
• Sets up financial agreement according to hospital guidelines for any balance due.
• Explains Helping Hands program option, if applicable.
• Scan of all records into electronic medical records.
• Provides Advance Directives information to all patients as per hospital policy/procedure.
• Act as an ambassador for the facility by interacting with clients, family members, and staff in a friendly caring manner.
• Ensures adherence to proper infection control, OSHA and safety standards.
• Performs other duties as assigned/needed/required.
• Provides support for other team members when needed.

Benefits

• Retirement plan 403 (b) and 457
• Health insurance
• Dental insurance
• Vision insurance
• Prescription Drug Plan
• Hospital Discount
• Flexible spending account
• Paid time off
• Extended Days off (Sick time)
• Employee assistance program
• Strive365 Wellness Program
• Basic Life insurance (Employer Paid)
• Voluntary Life insurance/Accident/Critical Illness
• Disability (LTD and STD)
• Tuition reimbursement
• Legal and ID Shield
• Discounted Gym membership
• Cafeteria Payroll Deduction
• Employee Perks Program
• Student Loan Relief and Assistance
• Employee Rewards and Recognition Program
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED