Patient Access Representative - Central Scheduling

LifePoint Hospitals • Hickory, NC

70d

About The Position

This is a PRN position in a medical office responsible for front office processes in the physician practice. The role involves greeting patients, managing appointments, and handling patient information and payments.

Requirements

• High school diploma or equivalent required.
• Graduate from a medical office assistant program preferred.

Responsibilities

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process.
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.
• Additional responsibilities as needed.

Benefits

• Choose your own Medical, Dental, and Vision plans from a variety of competitive options.
• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household.
• Free travel and entertainment discount program.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees