Patient Access Representative - Behavioral Health Connections

PeaceHealth-posted 8 months ago
$22 - $30/Yr
Full-time • Entry Level
Eugene, OR
Hospitals
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PeaceHealth is seeking a Patient Access Rep for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $22.59 - $30.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Spotlight on PeaceHealth Sacred Heart Medical Center, University District | Eugene, Oregon A Better Workplace Community.

  • Assists in coordinating the activities between scheduling, insurance verification and pre-certification.
  • Acts as a clinical liaison with physician practices interacting with pre-visit services.
  • Pre-registers/registers patients with accurate patient demographic, financial data.
  • Collects patient balances, co-payment, co-insurance, or other payment types.
  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
  • Responds to customer's inquiries.
  • Assists with departmental coverage as needed.
  • Manages daily appointment schedules which may include reminder calls and calling all referrals.
  • May transport patients utilizing escort or wheeled transport equipment.
  • Performs other duties as assigned.
  • High School Diploma preferred or equivalent.
  • Minimum of 1 year Required: Medical office or related customer service experience.
  • Experience with Microsoft Office applications, including Word, Excel and Outlook.
  • Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding.
  • Knowledge of insurance process and regulations.
  • Full medical/dental/vision coverage
  • 403b retirement plan employer base and matching contributions
  • Paid time off
  • Employer-paid life and disability insurance with additional buyup coverage options
  • Tuition and continuing education reimbursement
  • Wellness benefits
  • Expanded EAP and mental health program
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