Patient Access Representative - Admitting (Per Diem)

MAMMOTH HOSPITAL • Mammoth Lakes, CA

2d • $22 - $31

About The Position

The Admitting Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: patient registration, insurance verification, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.

Requirements

• High school diploma or equivalent required, Associates degree preferred.
• Minimum of one-year experience in hospital registration or admitting preferred.
• Good telephone etiquette.
• Computer skills required: Typing 30-45 WPM. Competent with Microsoft Office and Outlook.
• Excellent communicator
• Detail oriented
• Good interpersonal skills
• Strong customer service skills

Nice To Haves

• Spanish speaking strongly preferred.
• Previous use of multi-line phones, fax and copy machine(s) preferred.

Responsibilities

• Opens/closes Admitting front desk according to current procedures.
• Responsible for registration/admission for Medical Imaging, Chemotherapy, inpatient/outpatient procedures and surgery.
• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary. May operate the switchboard for answering and transferring telephone calls, routine inquiries, and make necessary connections on the overhead paging system.
• Upon patient admission, verifies that patient demographic and insurance information is current and correct and that required forms are completed and signed.
• Enters and/or updates patient information in computerized hospital information systems.
• Assembles patient charts for use; ensuring that the proper forms are on the chart according to particular visit type.
• Completes bank deposits daily and reconciles cash drawer and cash journal/receipts.
• Performs information audits using reports provided by Supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees