Patient Access Representative - Admitting
About The Position
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. Details of the Position: Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. Collects patient balances, co-payment, co-insurance, or other payment types. Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. Responds to customer's inquiries. Assists with departmental coverage as needed. Manages daily appointment schedules which may include reminder calls and calling all referrals. May transport patients utilizing escort or wheeled transport equipment. Performs other duties as assigned.
Requirements
- High School Diploma Preferred: or equivalent
- Minimum of 1 year Required: Medical office or related customer service experience
- Must be able to manage conflict effectively and professionally. (Required)
- Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
- Good customer service skills and good interpersonal skills. (Required)
Nice To Haves
- Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
- Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
- Knowledge of insurance process and regulations. (Preferred)
Responsibilities
- Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
- Collects patient balances, co-payment, co-insurance, or other payment types.
- Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
- Responds to customer's inquiries.
- Assists with departmental coverage as needed.
- Manages daily appointment schedules which may include reminder calls and calling all referrals.
- May transport patients utilizing escort or wheeled transport equipment.
- Performs other duties as assigned.
Benefits
- full medical/dental/vision coverage
- 403b retirement plan employer base and matching contributions
- paid time off
- employer-paid life and disability insurance with additional buyup coverage options
- tuition and continuing education reimbursement
- wellness benefits, and expanded EAP and mental health program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
