The Patient Access Representative is responsible for registering patients for out-patient, emergency room, or in-patient services. This role involves coordinating activities with ancillary departments as necessary, calculating charges, verifying insurance, and collecting deposits as needed. The representative prepares appropriate documents to ensure a smooth registration process. The Patient Access staff is dedicated to facilitating a welcoming and courteous environment, establishing a positive encounter with any patient in need of services. They ensure that all data entry is accurate, including procedural requirements, data elements, insurance verification, authorization for services, and demographic and financial information for each account. Additionally, they are responsible for the successful financial outcome of all patient services, including collections for all patient portions, including prior balances. Effective communication with patients and families, physicians, nurses, insurance companies, and third-party payers is essential.
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Job Type
Part-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED