Patient Access Representative 2 (On-Site) (H)

University of Miami • Miami, FL

131d

About The Position

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 2. This position is responsible for independently coordinating and performing all the functions related to On-site Patient Access and Ancillary/Clinic Support Services for both POS 11 and 22 multi-specialty clinics, and hospital departments across the UHealth system. This position supports UHealth's vision, mission, goals and objectives by providing efficient patient-centric on-site patient access and ancillary/clinical support services and demonstrating a commitment to service excellence.

Requirements

• High school diploma or equivalent required.
• Minimum 2 years of relevant experience required.
• Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Ability to work collaboratively with others and contribute to a team environment.
• Skilled in using office software, technology, and relevant computer applications.
• Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Nice To Haves

• Any relevant education, certifications and/or work experience may be considered.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Benefits

• Competitive salaries
• Comprehensive benefits package including medical, dental, tuition remission and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED