Patient Access Representative 1, Full Time
About The Position
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. CORE JOB FUNCTIONS Performs full registration, and ensures that insurance is verified and all patients' information is correct. Obtains copies of insurance cards, driver's license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.
Requirements
- High school diploma or equivalent
- Minimum 1 year of relevant experience
Responsibilities
- Performs full registration, and ensures that insurance is verified and all patients' information is correct.
- Obtains copies of insurance cards, driver's license, and any applicable referrals.
- Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
- Instructs patients to complete any questionnaires that might be required by physician.
- Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
- Reconciles all vouchers and delivers them to designated area.
- Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Benefits
- The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
