Patient Access Rep
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About The Position
The position requires coverage in Carrollton, Frisco, and Plano as needed. The schedule consists of variable hours from Monday to Thursday, 7am to 7pm, and Friday from 7am to 4:30pm. The essential duties include training in all areas such as check in/out, chart auditing, and call center functions. The role emphasizes providing excellent customer service to patients, contributing to a positive work atmosphere, relaying relevant information to internal staff, and following practice procedures for appointment entry and check-in/check-out processes. Participation in office meetings and educational activities is also required, along with maintaining a neat work area and complying with HIPAA procedures.
