Patient Access Rep (Fox Chase)

Temple University Health System•Philadelphia, PA

26d

About The Position

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Requirements

High School Diploma or Equivalent Required
3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Responsibilities

patient check-in/check-out
registration related activities
insurance verification
referral determinations
active account verification
patient demographic entry and verification
scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists
rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation
adherence to departmental and institutional protocols
assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations