Patient Access Rep | Primary Care Bigfork & Lakeside (Part-Time 20 hrs/wk)

Logan Health•Bigfork, MT

About The Position

Patient Access Representative Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Location: Primary Care | Bigfork & Lakeside, MT Schedule: Part-Time | 20 hours per week Are you someone who loves helping people, thrives in a fast-paced environment, and wants to make a meaningful impact in healthcare—without working full time? This could be the perfect fit. Logan Health is hiring a Patient Access Representative (PAR) to support our Primary Care clinics in Bigfork and Lakeside. This role is ideal for someone who enjoys patient interaction, problem-solving, and being a key part of a care team that truly serves the community. Why You’ll Love This Role Meaningful work — You’ll often be the first point of contact for patients and play a vital role in setting the tone for their care experience. Variety & flexibility — Split time between two beautiful Flathead Lake communities, with opportunities to support other Primary Care clinics as needed. Work-life balance — Part-time schedule (20 hours/week) with benefits eligibility. Healthcare career growth — A great entry point or next step into healthcare administration and patient services.

Requirements

At least 1 year of customer service experience
Strong computer skills and comfort learning new systems
Excellent communication, organization, and attention to detail
Ability to handle sensitive information with professionalism and empathy
Self-motivated team player who can also work independently

Nice To Haves

Experience in healthcare registration, scheduling, insurance verification, billing, or medical assisting preferred
Knowledge of medical terminology, insurance plans, and benefit programs a plus

Responsibilities

Registering patients accurately and efficiently, prioritizing based on clinical guidance
Collecting and verifying patient demographic and insurance information
Verifying insurance eligibility, benefits, authorizations, and referrals
Communicating estimated out-of-pocket costs and collecting patient payments
Identifying patients who may need financial assistance and connecting them with financial counseling
Supporting day-to-day clinic operations and administrative needs
Collaborating with providers, clinic staff, and leadership to improve workflows and patient experience
Maintaining compliance with Medicare, Medicaid, and third-party payer requirements