Patient Access Rep (Full Time)
About The Position
The Patient Access Representative is responsible for pre-admitting and admitting patients to the hospital, either during a face to face interview or over the phone. This position is responsible for verifying insurance benefits, providing estimates for services, obtaining ABN forms, and collecting money at time of service. This position requires exceptional interpersonal and organizational skills. The Patient Access Representative will communicate in a compassionate and professional manner with patients and other hospital staff. Education: Experience or training in healthcare office setting and customer relations. Must possess a high school diploma or equivalent. Experience: Requires ability to work cooperatively with other employees, other departments and the public. Ability to prioritize work and meet deadlines is required. Ability to handle multiple tasks simultaneously and concentrate in a busy environment is required. Ability to use common computer system and business software is necessary.
Requirements
- Experience or training in healthcare office setting and customer relations.
- Must possess a high school diploma or equivalent.
- Requires ability to work cooperatively with other employees, other departments and the public.
- Ability to prioritize work and meet deadlines is required.
- Ability to handle multiple tasks simultaneously and concentrate in a busy environment is required.
- Ability to use common computer system and business software is necessary.
Responsibilities
- Observes professional ethics in maintaining confidential information concerning the personal, financial, medical, or employment status of a patient of GVH and their families.
- Admits patients by accurately interviewing them, obtaining all demographic and insurance information in a timely manner, and typing this information into the Evident software.
- Able to explain insurance benefits, deductibles, co-insurance, and discount to patients at the time of service.
- Educates patients on the financial policies of the hospital and directs them to appropriate resources as necessary
- Understands payors with whom the hospital is contracted for managed care discounts, billing and out of state Medicaid patients
- Collects patient payments
Benefits
- Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.
- Full Time staff are automatically enrolled in 401A plan as of date of hire.
- Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.
- Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.
- generous leave, health plans and retirement contributions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
