Patient Access Rep - Express Care Clinic (Part -time)

St. Tammany Parish Hospital • Covington, LA

7d

About The Position

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 8 Work Shift: Every other weekend; Saturday and Sunday (9a-5p) Summary of the Job: The Patient Access Reps. Are primarily responsible for completing an efficient and organized check in/out for the patients. Ensuring throughput and customer service are top priorities. Schedule appointments and verifying insurance during registration as appropriate. Collecting accurate information from patients while ensuring confidentiality of this information and that the patients are aware of their rights as determined by HIPAA regulations and company policy. To answer multi line phones and direct all calls in a polite and courteous manner. To collect copayments and patient balances. To scan or file all documents into the Medical Record as needed.

Requirements

• High School diploma or equivalent required.
• Must be able to operate a computer, copier and fax machine.
• Must possess good communication skills and a great deal of patience.
• Should have previous medical terminology.
• Must be willing to learn all aspects of the office and be a team player.
• Must be able to work well with others in a very busy environment.
• Must maintain a professional demeanor at all times.
• Must possess good physical health.
• Some requirements include but are not limited to standing, sitting or walking for long periods of time.
• Lifting at least 10 pounds is required.
• Must be able to work with a moderate level of noise.
• Constant (67%-100%) – reaching, handling/feeling, talking, hearing, seeing
• Frequently (34%-66%)– NONE
• Occasionally (1%-33%)- lifting, carrying, pushing/pulling, stooping, crouching

Nice To Haves

• Medical office experience preferred.

Responsibilities

• Completing an efficient and organized check in/out for the patients.
• Ensuring throughput and customer service are top priorities.
• Schedule appointments and verifying insurance during registration as appropriate.
• Collecting accurate information from patients while ensuring confidentiality of this information and that the patients are aware of their rights as determined by HIPAA regulations and company policy.
• Answering multi line phones and direct all calls in a polite and courteous manner.
• Collecting copayments and patient balances.
• Scanning or filing all documents into the Medical Record as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees