Patient Access Rep
About The Position
Must have ability to work Plano and Frisco locations occasionally Schedule: 7am - 7pm M-TH 7am-4pm on Friday. Must be able to work 10-7 shift at least 2x per week and 7am - 4pm shift at least 2 x per week (variable Mon through Thurs) Why Choose Us? #OTX Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication. Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.
Requirements
- Travel to all OTX locations is required.
- Cross-Training in different Patient Access functions is required.
- High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.
Responsibilities
- Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
- Provides excellent customer service to patients by listening and appropriately serving patients.
- Contributes to an overall positive work atmosphere through actions and attitude.
- Relays relevant information to the appropriate internal staff.
- Follows practice procedures for appointment entry, check-in and/or check-out processes.
- Participates in office meetings and educational activities.
- Maintains work area in neat and orderly manner.
- Complies with HIPAA procedures.
- Other duties as assigned.
Benefits
- Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
- Dental & Vision Insurance
- 401(k) with Annual Employer Contributions
- Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
- Employee Assistance Program (EAP): Employer-paid support for life’s challenges
- Generous Paid Time Off:
- Up to 2 weeks of PTO starting out. (Increases with tenure)
- 7 paid holidays + 2 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
