Patient Access Rep

Redeemer Health And RehabHuntingdon Valley, PA
468d

About The Position

The Patient Access Representative at Redeemer Health plays a crucial role in facilitating a personalized and efficient experience for patients, visitors, and families seeking services. This entry-level position involves managing patient flow, registering patients for outpatient diagnostic services, and ensuring accurate patient and insurance information is collected and verified. The role emphasizes a commitment to quality care and the values of the health system, contributing to a supportive and inclusive work environment.

Requirements

  • High School Diploma or GED required.
  • Impeccable communication and interpersonal skills.
  • Ability to problem-solve and implement solutions in high-pressure situations.
  • Compassionate and sensitive to the emotional and physical needs of patients.
  • Desire to build and develop relationships to enhance healthcare experiences.
  • Excellent computer and technology skills.
  • Knowledge of medical terminology and insurance requirements preferred.

Nice To Haves

  • Experience in patient monitoring or healthcare settings.
  • Creative and imaginative problem-solving skills.

Responsibilities

  • Facilitates and stages a personalized, high-quality experience for patients, visitors, and families.
  • Maintains a visible presence upon entry and departure from the facility.
  • Manages patient flow by monitoring and anticipating patient arrivals and departures.
  • Registers patients for all outpatient diagnostic services.
  • Obtains and verifies patient information and insurance details.
  • Ensures proper referrals and authorizations are on file as needed.
  • Collects patient responsibility at the time of service.
  • Completes assigned work list tasks.

Benefits

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
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