Patient Access Rep - Smith Clinic / Mon.-Friday 8:30AM - 5:00PM

Harris Health System • Houston, TX

80d • Remote

About The Position

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Requirements

• High School Diploma or GED.
• 1 year in customer service oriented environment.
• Above Average Verbal Communication Skills (Heavy Public Contact).
• Writing/Composing Reports Proficiencies.
• PC skills and proficiency in MS Word.

Nice To Haves

• Ability to work with little supervision.
• Ability to handle stressful situations and have excellent people skills.
• Ability to communicate effectively with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of language of caring principles.
• Ability to handle detail work accurately and rapidly.
• Ability to effectively multi-task.

Responsibilities

• Completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients.
• Providing excellent customer service and ensuring that accurate information is collected.
• Informing patients and assuring they are aware of their rights as determined by HIPAA regulations and Harris Health System policy.
• Ensuring all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement.

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED