The Patient Access Representative at OLGMC Emergency Department is responsible for greeting patients and guests in a courteous manner, whether via telephone or in person. This role involves initiating the scheduling of appointments or completing the check-in process/admission for patients, obtaining and verifying accurate identification and demographic data for the patient's permanent medical record, and ensuring confidentiality of all patient information. The representative is also responsible for point-of-service collections and face-to-face patient interactions related to the registration and admission process. This position requires verification of insurance through electronic means, telephone, or web applications, and aims to improve patient satisfaction by representing the company professionally. The job description is a summary of the primary duties and responsibilities and is subject to change at the company's discretion.