Patient Access Rep/ Medical Assistant- COLLEGE STUDENT WORKER- Peds Cardiology - PRN- Baton Rouge

Ochsner Health • Baton Rouge, LA

274d • Remote

About The Position

This job performs appointment scheduling and medical assistant functions within a clinic setting. Provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider and assists in the implementation of the delivery of health care services.

Requirements

• High school diploma or equivalent.
• Basic Life Support (BLS) from the American Heart Association.

Nice To Haves

• Completion of a Medical Assistant training program.
• Related experience in a clinic or medical office setting.
• Certification in Healthcare Access Manager (CHAM).
• Certification in Healthcare Access Associate (CHAA).
• Certification as a Medical Assistant (or other medical specialty-based certification).

Responsibilities

• Provide excellent customer service to all patients, guests, and family members.
• Ensure all patient required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles and self-pay portions due.
• Perform vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments.
• Prepare patient for exam, explaining any procedures before they are performed and answering the patients' questions.
• Schedule and reschedule patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
• Adapt behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED