Patient Access Rep- MedCheck Greenwood

Community Health Network • Greenwood, IN

419d

About The Position

The Patient Access Representative at Community Health Network serves as the first point of contact for visitors at MedCheck Greenwood. This role is crucial in providing exceptional customer service and ensuring a smooth patient experience through various administrative tasks such as appointment scheduling, registration, and insurance verification.

Requirements

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task and work as a team player.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Responsibilities

• Check in and out patients at the facility.
• Schedule appointments and manage patient registrations.
• Verify patient demographics and insurance information.
• Provide telephone coverage and assist with data entry.
• Handle authorizations and pre-registration for new patients.
• Collect point of service payments and manage referrals.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED