Patient Access Rep- MedCheck Castleton

Community Health Network • Indianapolis, IN

389d

About The Position

The Patient Access Representative at Community Health Network serves as the first point of contact for visitors at the MedCheck Castleton facility. This role is crucial in providing exceptional customer service and ensuring a smooth patient experience through various administrative tasks such as appointment scheduling, registration, and insurance verification.

Requirements

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multi-task with attention to detail and strong organizational skills.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Responsibilities

• Serve as the first point of contact for visitors entering the facility.
• Check in and out patients, ensuring a smooth registration process.
• Schedule appointments and verify patient demographics.
• Conduct insurance verification and handle telephone coverage.
• Perform data entry and manage authorizations and pre-registrations.
• Process new patient referrals and point of service collections.
• Assist with other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED