Patient Access Rep ll
About The Position
Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record. Provides information to patients so they may fully utilize and benefit from the clinic services. Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. Oversees waiting area. Organizes patient flow. Answers phone in pleasant manner and deals with patient needs expeditiously. Uses EMR to generate information necessary for billing. Verifies and updates patient information. Collects copay. Obtains patient signatures as needed. Completes necessary paperwork and issues receipts. Collects and enters patient's insurance information into data base. Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company. Obtains referral information. Schedules surgeries, outpatient appointments and admissions. Sends/receives patient`s medical records. Assembles patient's charts for next day visits. Responsible for planning, organizing and directing all aspects of the medical records. Responsible for assisting physician with clerical tasks. Coordinates service requests. Maintains clinic office and equipment. Informs the administrator of operational problems. Responsible for mail room functions including sorting and distribution of mail. Orders and inventories supplies. Assists with training and supervision of staff, helping them develop performance goals and objectives. Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment. Responsible for administering, directing, planning, and coordinating all office activities. Provides information to patients so they may fully use and benefit from clinic/office services.
Requirements
- Education Required: High school graduate
- Experience Minimum 1 year clinic experience preferred
- Skills Required: Computer programs/EMR
Responsibilities
- greeting patients
- communicating with departments
- scheduling appointments
- answering phones
- receiving payments
- verifying necessary information and records in the medical record
- Provides information to patients
- Oversees waiting area
- Organizes patient flow
- Uses EMR to generate information necessary for billing
- Verifies and updates patient information
- Collects copay
- Obtains patient signatures as needed
- Completes necessary paperwork and issues receipts
- Collects and enters patient's insurance information into data base
- Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company
- Obtains referral information
- Schedules surgeries, outpatient appointments and admissions
- Sends/receives patient`s medical records
- Assembles patient's charts for next day visits
- Responsible for planning, organizing and directing all aspects of the medical records
- Responsible for assisting physician with clerical tasks
- Coordinates service requests
- Maintains clinic office and equipment
- Informs the administrator of operational problems
- Responsible for mail room functions including sorting and distribution of mail
- Orders and inventories supplies
- Assists with training and supervision of staff, helping them develop performance goals and objectives
- Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment
- Responsible for administering, directing, planning, and coordinating all office activities
- Provides information to patients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
