Patient Access Rep Lead

Ascension • Milwaukee, WI

23h • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School Diploma or equivalent required.
• Minimum three (3) years of experience required.

Responsibilities

• Lead departmental scheduling to ensure resources are perfectly aligned with patient volume, creating a seamless flow for both staff and visitors.
• Navigate the pre-authorization process with precision to ensure every scheduled procedure is cleared and ready for the clinical team.
• Empower patients through financial clarity by proactively communicating insurance coverage and personal responsibility, removing ambiguity before care begins.
• Drive operational readiness by managing essential supplies and staying ahead of shifting insurance regulations to keep the department compliant and fully equipped.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED