Patient Access Rep III- Admitting (Full-Time, PMs)

Enloe Health

103d • $21 - $29

About The Position

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Requirements

• Competency as Patient Access Representative I or II at Enloe Medical Center.
• 6 months in a hospital patient registration position.
• 2 years patient registration experience in a doctor’s office or medical setting.
• Excellent customer service skills.
• Proficiency in Microsoft Office (Word/Excel/Outlook).
• Ability to communicate with patients and families during times of emotional and physical stress.
• Ability to work in a fast-paced environment.
• Ability to maintain all protected patient information in strict confidence.
• High ethical standards and compliance with applicable State and Federal regulatory requirements.

Nice To Haves

• Experience in a multidisciplinary team environment.
• Ability to organize and prioritize assignments.
• Reliability and dependability by reporting to work as scheduled.
• Willingness to be flexible and adapt to change.

Responsibilities

• Accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment.
• Provide routine and advanced level patient access activities to facilitate efficient operations.
• Ensure expeditious reimbursement and optimal consumer satisfaction.
• Promote teamwork within the department.
• Demonstrate the core values of Enloe Medical Center.
• Perform duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Benefits

• $0 premium medical plan to include vision insurance.
• Prescription and dental group insurance.
• Retirement with employer match.
• Generous paid time off (PTO) plan that starts accruing immediately.
• Extended Sick Leave.
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care.
• Employee Assistance Program.
• Educational Assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees