Patient Access Rep I

Common Spirit • Lake Jackson, TX

32d • Onsite

About The Position

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.

Requirements

• High School Graduate
• Experience none

Nice To Haves

• Patient Registration experience preferred

Responsibilities

• Assembles all data and documents required for complete patient registration, including, pre‐admission, admission, pre‐registration and registration Functions; completes all insurance verifications and authorizations
• Enters all patient demographic information; uses other department applications for eligibility and authorization
• Assesses patient financial responsibility and collects co‐pays and deductibles at time of admission
• Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered
• Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre‐registration, registration, or post registration as assigned
• Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Water Transportation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees