Patient Access Rep I

Trinity Health

101d • $15 - $22

About The Position

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Patient Access Rep I and become Loyola Strong!

Requirements

• High School Diploma or Equivalent
• 1-2 years of previous job-related experience

Responsibilities

• Accurately obtain and record patient demographic, insurance, and financial information, ensuring compliance with regulatory requirements and maintaining high registration accuracy standards.
• Provide a welcoming and patient-friendly registration experience while managing inquiries, patient volumes, and challenging situations.
• Collect patient payments and ensure all financial details are documented correctly.
• Act as a point of contact between patients, physicians, and departments to resolve requests and inquiries promptly and effectively.
• Adhere to HIPAA and regulatory standards while completing required documentation.
• Attend training, mentor new hires, and support process improvements.

Benefits

• Benefits from Day One
• DailyPay! Work today/Get paid today
• Tuition Reimbursement
• Career Development
• Referral Rewards
• Strong Team Culture
• Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees