Patient Access Rep- Centralized Authorization

Community Health Network-posted about 1 year ago

Full-time • Entry Level

Remote • Indianapolis, IN

Hospitals

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The Patient Access Representative serves as the first point of contact for visitors at Community Health Network facilities, focusing on delivering exceptional customer service. This role involves various administrative tasks including appointment scheduling, registration, insurance verification, and data entry, all aimed at ensuring a smooth patient experience.

Serve as the first point of contact for visitors entering the facilities.
Check in and out patients, ensuring a smooth registration process.
Schedule appointments and verify patient demographics.
Conduct insurance verification and pre-registration tasks.
Handle telephone coverage and data entry duties.
Process authorizations and new patient referrals.
Collect point of service payments as required.
Perform other duties as assigned.

Two years of experience in customer service or a healthcare office setting preferred.
High School Diploma or GED required.
Ability to work well under pressure in a fast-paced environment.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multi-task effectively and work as a team player.
Excellent critical thinking skills.
Proficient in data entry with multiple software applications.
Knowledge of Microsoft Office suite of products.

Opportunity for professional growth and development.
Involvement in community service and volunteer opportunities.

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