Patient Access Registrar - Per Diem
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance collecting co - payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system. As Patient Access Registrar, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. We are located at 1955 W FRYE RD Chandler, AZ.
Requirements
- High School Diploma/GED (or higher)
- 2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
- 1+ years of customer service experience
- 1+ years of experience with insurance policies and procedures
- Ability to work Monday and Wednesday from 5:30 AM - 2 PM
Nice To Haves
- Experience submitting authorization requests and / or processing referrals
- Previous experience in collecting patient copays, deductibles, etc
- Previous working experience with Google products
- Working knowledge of facility pricing structure and cost estimates
- Knowledge of ICD9 (10) and CPT terminology
- Understanding of Medical Terminology
- Bilingual fluency with English & Spanish
Responsibilities
- Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
- Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
- Obtain Benefits and Insurance verification
- Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance
- Accurate Computer Data Entry
- Scan documents
- Organize and schedule patient services and appointments for referrals
- Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases
- Work with various systems including the Patient Registration and Electronic Medical Record
- Generate, review and analyze patient data reports and follows up on issues and inconsistencies as necessary
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
