Patient Access Registrar, Medical Center South

UofL Health • Shepherdsville, KY

408d

About The Position

The Patient Access Registrar plays a crucial role in the Medical Center South's Emergency Department by providing a welcoming and professional experience for patients and their families. This position involves gathering essential personal, medical, and financial information for patient admissions and ensuring accurate billing processes. The registrar is responsible for maintaining patient confidentiality and adhering to hospital policies while facilitating efficient patient flow and communication with healthcare providers.

Requirements

• High School Diploma or equivalent required.
• PC literacy, must be able to type 30 wpm with a 95% accuracy.
• Excellent communication skills required.
• At least one year of registration experience preferred.
• Dependable, professional, and a team player.
• Critical thinking skills.
• Solid oral and written communication skills.
• Ability to multi-task and be flexible with job demands.
• Energetic, motivated individual that connects well with people.

Responsibilities

• Receives and interviews patients in a courteous, empathetic, and professional manner.
• Obtains and enters complete and accurate patient demographic, guarantor, and insurance information.
• Assures completion of forms for signatures, authorization, and consents.
• Reviews patient insurance information and assigns appropriate insurance payor plan codes including policy, group, and authorization numbers to ensure proper billing.
• Assigns appropriate patient types and beds according to the type of registration (ER, Inpatient Admits, Observations, Outpatient Surgery, Lab, Radiology, etc.).
• Works with physicians and nurses to ensure accurate patient placement.
• Corrects all changes to accounts prior to billing (inpatient to observation, observation to inpatient, etc.).
• Ensures that the ordering, attending, referring, and primary care physicians are documented correctly in the hospital computer system.
• Maintains confidentiality of all patient information and monitors individual patient needs and wait times for registration.
• Monitors waiting and treatment areas for patients that have not been registered.
• Maintains an efficient and effective patient flow.
• Complies with all department and hospital policies and procedures, as well as local, state, and federal regulations.
• Performs other duties as assigned, such as representing the group to management and responding to inquiries.
• Attends and participates in department and hospital meetings, in-services, and quality improvement teams.
• Projects a positive personal and professional image of the Patient Access Representative, department, and hospital at all times.
• Maintains a clean and orderly work area.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 10,001+ employees