Patient Access Professional Full Time
About The Position
Responsibilities of this position include greeting each patient with kindness and courtesy while providing knowledge of Valley View Hospital in guiding and hospitality services to the patient and their family throughout their visit at Valley View Hospital. We are looking for someone who displays a passion to anticipate and exceed our guests’ expectations and a desire to attain the highest level of customer service. Qualified applicants should possess exceptional communication, decision making, organizational, and interpersonal skills and act under direction as well as on their own initiative. Bilingual (English/Spanish) highly preferred. There are positions for days/evenings/nights
Requirements
- High school graduate or equivalent
- Minimum one year of customer service experience required
- Previous experience in insurance verification, patient registration, collections or billing required
- Courteous and patient when dealing with the public; exceptional customer service skills required
- Strong computer and typing skills are required; well-organized, dependable, and flexible
- Must be a team player
Nice To Haves
- Bilingual (English/Spanish) highly preferred
Responsibilities
- Greeting patients with kindness and courtesy
- Providing knowledge of Valley View Hospital in guiding and hospitality services
- Anticipating and exceeding guests’ expectations
- Attaining the highest level of customer service
Benefits
- Medical, Dental and Vision coverage including coverage for eligible dependents
- Employer paid basic life coverage with buy-up coverage options
- Flexible Spending Account (FSA) for health care and dependent care.
- Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
- Tuition Assistance Available
- Retirement Plan 401(a)
- Retirement Plan 403(b) plans with employer matching contributions.
- Employee Assistance Program
- Employee discount on Valley View Medical Services
- Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
- Free Use of Sunlight and Aspen SkiCo day passes, based on availability.
- Loan Repayment: Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
